Support

Services

Hardware

From a single server to a multi-office business, Cubex Group provides recommendations for hardware and warranty service plans. We also provide system maintenance services--we're your first line of contact if there is a system issue.

 

Software

Technology is constantly changing, and so is the software your company can use. Your choices of software, maintenance plans, and upgrades can be overwhelming. Cubex Group is at the forefront of the newest technological advances and can give you a prioritized list of software options based on business needs, timelines, and budgets.

 

Consulting

 

With experience in numerous industries, organizational sizes, and business cultures, Cubex Group has a directory of best practices to fit your needs. Clients like to hire us for our business solutions, which we achieve through information technology. We look at the workflow of your business, assess your existing IT infrastructure, and adapt solutions that best mimic your workflow. We also emphasize process improvement through Lean Principles to maximize your efficiency.

 

Case Studies

Start Ups

Ten years ago three people establish a court reporting company, utilizing their own individual computers and backing up their information to floppy disks. Today, they have over 15 employees who use a small business server, multiple workstations, large multifunction printer/copier machines, video production, remote access, network security, and vigilant software updates and fixes--all thanks to their work with Cubex Group. The company can now share information in real time to secure, intended recipients, and they have immediate access to back-up data should they forget a file or lose power.

 

Companies in Transition

A real estate law firm was established ten years ago using Microsoft Windows Small Business Server 2003, Exchange, and SQL Database. Since then the amount and variety of data has increased exponentially, so Cubex Group has migrated the server to Small Business Server 2011, implemented custom solutions to select and access information, ensured effective security measures, and established a system to back up data. With Cubex Group's annual analysis and recommendations, this firm has been able to adjust to its increasing workload on the fly with easy access to old and new information. The result is more efficiency, more clients, and more revenue, all in a challenging economy.

Growing Organizations

A 20 year old Wall Street recruiting firm grew into a multi-national organization from a single New York office. They subsisted on small servers and software that was more useful for individuals than a large company. The firm hired Cubex Group to do a workflow analysis, which resulted in updates to emails, instant messaging, remote access, security, database management and backup, accounting software, and transition to the cloud. The company employees can now readily chat with each other and access candidate information, regardless of their locations, resulting in a steady 10% increase in job placements.

 
 

Sample Industries

It is a small world for the Cubex Group and we support all sorts of industries with a multitude of needs – ranging from a one-off request to annual service agreements.

Cubex Group


For over 12 years, Cubex Group has been helping small to medium sized business in the New York metro area with their technology needs, regardless of the industry sector. We make sure that our clients have a stable IT environment, a system workflow that mirrors their business processes, and the hardware and software to make their jobs easier. We leverage our experience across all types of businesses to deploy solutions much faster – whether you need one Apple iPad or a technology network that connects dozens of offices.

Customer Service

Cubex Group has experienced and certified technology strategists and technicians who are available 24/7 to assist with your challenges. We are quick to respond and immediately resolve your issues whenever possible. In cases where more time is required, Cubex Group will give you an initial assessment of the problem, the steps taken for a short term solution, and expectations around the long term solution, including actions, timelines, and budgets.

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Postal address

Cubex Group Corp.
223 Wall Street, Suite 267
Huntington, NY 11743
Phone: 646.221.3283
E-mail:info@cubexgroup.com

Thank you for allowing Cubex Group the opportunity to evaluate your current IT needs, and suggest ways to improve them. Our goal is not only to satisfy our customers, but to exceed their expectations in the area of Information Technology. We sincerely hope you will consider us for the implementation of your IT needs. Please do not hesitate to call or email us with your questions.

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HelpDesk

To go to our helpdesk, please visit http://cubexgroup.zendesk.com, or you can start a new ticket by clicking HERE.

Remote Support

If you have been asked to connect to us remotely with a calling card, please click the link below and follow the instructions.

 

Privacy policy

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This privacy policy is subject to change without notice and was last updated on September 16, 2013. If you have any questions feel free to contact us at policy@cubexgroup.com.