The Challenge
Companies in the staffing world are in the people business, and as such need to protect the high volumes of personal and sensitive information of clients, candidates, and their employees. In the wake of the Suffolk County ransomware attack, a New-York-based staffing firm recognized the potential threat to their business.
They had seen the stats saying one cyberattack could potentially shutter their business for good, so they wanted to safeguard their data and ensure client confidentiality. However, that wasn’t going to be easy because the magnitude of data within their ATS, CRM, and other systems would require extensive protections and 24/7 monitoring.
Their leadership imagined this level of protection would be impossibly expensive, but they reached out to Cubex Group to determine their options. Cubex Group had implemented their CRM and was providing ongoing support, so the staffing firm leadership team thought we’d have some direction.
We proposed implementing the Cubex Group Security Solution (CGSS), which could protect their data and digital assets without interruption.
The Solution
At the start, we defined the full scope of protection they wanted for their systems. Their leadership decided on a comprehensive security solution which included:
- 24×7 Security Operations Center (SOC)
- Managed Detection and Response (MDR)
- Endpoint Detection and Response (EDR)
All these systems would create a web of proactive automated security measures as well as expert support to verify threats flagged by the system. Since we already had administrative access to their system, the CGSS was fairly easy to implement. Within a day of signing their agreement, we had our client onboarded with the solution.
Before turning on the automated capabilities of the SOC to block unfamiliar accounts, we told the client to let CGSS monitor typical system operations to determine normal patterns. Even then, they had a recruiter who was checking his email during his vacation 300 miles from his home getting temporarily flagged, which our SOC agent unblocked within ten minutes.
The Results
Within a short time, we were able to show the staffing firm the value of the solution. Our SOC successfully identified and blocked a variety of phishing attempts on a recruiter’s email, preventing potential data loss. Additionally, we were able to guide them through navigating their dashboards, determining when there were stale and weak passwords for recruiters and administrators.
Since that point, they have had zero incidents of unauthorized data access, they were able to take another step in their business continuity: obtaining cyber insurance without expensive premiums. The continuous protection provided by the Cubex Group Security Solution is helping to keep them competitive so they can continue to match quality candidates with competitive businesses.